1.Acceptance of Terms

1.1. By using Moonshaa.com website, you agree to these terms of use. If you do not agree to these terms, you may not use this site. Moonshaa.com reserves the right, at any time, to modify, alter, or update these terms of use, product prices and product information and you agree to be bound by such modifications, alterations, or updates on subsequent visits. Your placement of an order indicates your acceptance of these terms and conditions.

2.Stock availability

2.1. All stock is subject to availability.

2.2. Stock not supplied will not be charged for and we will refund you any part of the goods already paid for.

2.3. If we are out of stock we will make every attempt to contact you within forty eight (48) hours providing we have correct contact details on your order.

3.Manufacturer’s Warranty

3.1. Manufacturer’s warranties vary on each product.

3.2. Manufacturer information is subject to change without notice.

3.3. If the product you purchase is faulty, we may offer a repair, exchange or refund as appropriate in accordance with your legal rights.

4.Order Acceptance

4.1. All orders sent to Moonshaa.com are only accepted when you receive confirmation of receipt of your order, but only on the condition that Moonshaa.com may subsequently not be able to ship the items requested, or may decide on reasonable grounds not to do so.

4.2. Moonshaa Fine Artwear reserves the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further or better information to enable it to evaluate and/or process the order. Without prejudice to the statutory rights afforded to consumers under Turkish law, Moonshaa.com accepts no liability for any failure to ship products where this results from its inability to do so or its decision on reasonable grounds not to do so, provided that it takes all reasonable steps to notify you within forty eight (48) hours of order placement that products will not be shipped as ordered. In such cases moonshaa.com will not process any payment or will immediately refund any payment made in full.

4.3. All orders placed may require additional verification before the order is accepted.


5.1. For payment by credit/debit card, we only accept recognised credit/debit cards as indicated on our web site FAQs.

5.2. Credit terms may be applied for and may be granted at the discretion of Moonshaa.com

5.3. For credit applications we may make a search with a credit reference agency, which may keep a record of that search and may share that information with other businesses. We may also make enquiries about the Principal Directors with a Credit Reference Agency.

5.4. If Credit terms are not granted by Moonshaa.com, all orders placed will be on a payment-with-order basis.

5.5. If the Customer fails to pay invoices within the period of Credit set, Moonshaa.com reserves the right to hold shipment of any further orders until payment has been received.

5.6. If the Customer fails to pay any sum when due or fails to perform under this or any other agreement with Moonshaa.com, after 7 days Notice, moonshaa.com shall be entitled to interest on the amount due at Barclays Bank’s base rate plus 5%, per calendar month.

5.7. Interest will be calculated from the due date, and Moonshaa.com is entitled to recover all extra expenses incurred including legal fees and cost of collection.

5.8. Extended credit terms may be available on receipt of written application.


6.1. Moonshaa.com shall deliver your order via our chosen carrier. All prices quoted on our Web site include our Free Standard Delivery Service.

6.2 Special delivery services may be available as a delivery option and may be subject to a charge as indicated on our Web site.

6.3. Expected delivery dates may be given for an order and are given as a guide only. Moonshaa.com cannot be held liable for any loss of business, income, losses, cost, damages, charges or expenses that may result from later delivery.

6.4. Free delivery is only available to UK mainland addresses. Additional services are available to Extremities, UK Offshore and International addresses at an additional cost.

6.5. A signature will be required to accept delivery and this signature will be used as proof that the delivery was accepted in its delivered condition. Any damage caused in transit must be reported within 24 hours of delivery to our customer services team in writing. Failure to report damage in transit after this period will result in any claim being void.

6.6. In the event delivery of your order is aborted by our carrier we will be forced to impose an aborted delivery charge. This fee is approximately 15% of the total cost of your order and will be confirmed in writing should the need arise.

An aborted delivery can be due either to missing delivery information such as more steps at the delivery address than originally stated on your order or out of service lifts, inaccessible doors. If you feel there may be any problems with your delivery please inform us as soon as possible to avoid any unnecessary charges.

7.Service, Support and Complaints

7.1. Moonshaa.com provides a  Customer support email address, which deal directly with most enquiries. Contact information can be found on the contact us page of our website.

7.2. We aim to reply to all complaints within forty eight (48) hours. We will provide a likely timescale for resolving the dispute and keep you informed about progress.

8.Disclaimers and Limitations on Moonshaa.com

8.1. Without prejudice to statutory rights afforded to purchasers of products, the information and materials contained in this site, including, without limitation, text, graphics, and links, are provided on an “as is” basis with no warranty, and in particular, Moonshaa.com does not represent or warrant that the information accessible via this site is accurate, complete or current, or that use of the site is free of risk of viruses or other damage.

8.2. Price and availability information is subject to change without notice. Products purchased from Moonshaa.com and related services, which are provided by Moonshaa.com, are warranted in accordance with law, and nothing herein is to be taken to exclude or restrict any rights, which rights, which applicable law grants to consumers in respect of such products or services. Individual products may be the subject of additional warranties or guarantees given directly by their manufacturers. Such warranties etc. Are not enforceable against moonshaa.com, but only against the company/person giving them.

9.External Sites

9.1. This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the “external sites”). Moonshaa.com is not responsible for the availability of, or the content located on or through, any external site, nor for any transactions between you and such sites (including as to ‘cookies’, personal data, confidential information, or purchases of goods or services). You should contact the site administrator or Webmaster for those external sites if you have any concerns regarding such links, content or transactions.


10.1. This site is owned and operated by Moonshaa Fine Artwear unless otherwise specified all rights in the site design, text, graphics and other content, interfaces, and the selection and arrangements thereof belong to Sixty Stores Ltd or its licensors.

10.2. All rights are reserved save as set out below. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Moonshaa.com or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Moonshaa.com is strictly prohibited.

11.Jurisdictions and Venue

11.1. You agree that, any dispute between our parties will be, governed by the laws of Turkey , without regard to its conflict of law principles.

11.2. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on Moonshaa.com web-site shall be an appropriate court located in England.

12.Privacy Policy

You agree to follow Moonshaa’ Privacy Policy found at moonshaa.com/privacy-policy which is incorporated by reference into these TAC.

13.Your Statutory Rights

13.1. Your Statutory Rights are not affected. This statement does not confer upon you any additional legal obligations or duties, it merely highlights existing rights that consumers have whenever they deal with traders.